
Our Privacy Policy
Effective Date: October 25, 2024
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GrenadaEntertainment.com built the GrenadaEntertainment app as a Free app. This Service is provided by GrenadaEntertainment.com at no cost and is intended for use as is.
This Privacy Policy explains how we collect, use, and protect your personal data when you use our Service. By using the Service, you agree to the collection and use of information as described in this policy. We adhere to global privacy standards, including the General Data Protection Regulation (GDPR) for European users and the California Consumer Privacy Act (CCPA) for U.S. users.
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Information Collection and Use
We collect personally identifiable information (PII) such as Email addresses, social media handles, payment details, contact information & general location data. Log data may include IP addresses, device names, and operating system versions. This data is collected to: (1) Provide, operate & improve the Service (2) Send promotional materials via Mailchimp (you may opt out anytime) (3) Manage user accounts and website content via Wix (4) Analyze usage trends, including through Radio.co for radio streaming services
(5) Manage merchandise offerings through Merch by Amazon, Spring (Teespring), and Amazon Affiliates (6) Use Google Workspace for email, communication, and file management (7) Enhance the user experience through personalization
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Non-Sale of Data
We respect your privacy.
We do not sell your personal data to any third parties and will not do so in the future.
Any data shared with third-party service providers is solely to deliver or improve our services, under strict confidentiality and privacy agreements.
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Third-Party Services
Our app and website use several third-party services to enhance functionality. These include but are not limited to: (1) Google Play Services (2) Google Analytics (3) Mailchimp for email marketing and newsletters (4) Radio.co for radio streaming and audience analytics (5) Wix for user accounts, website management, and content services (6) Merch by Amazon, Amazon Affiliates, and Spring (Teespring) for managing merchandise (7) Google Workspace for email communication and business operations (8) Payment Processors (e.g., Stripe, PayPal)
Please refer to the privacy policies of these providers for more information. These providers are contractually obligated to handle your data securely and comply with privacy laws.
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Log Data
When you use our Service, Log Data is collected automatically in case of errors. This may include: (1) Your IP address, device name, and operating system version (2) App settings at the time of error (3) Time, date, and usage statistics (4) Additionally, location data may be collected to enhance your experience. You can disable location tracking through your device settings.
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Cookies
Cookies are small data files stored on your device.
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We do not use first-party cookies directly, but third-party code and libraries (e.g., Google Analytics) may use cookies.
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You have the option to accept or refuse cookies. Note that refusing cookies may limit some features of the Service.
We comply with GDPR cookie consent requirements, and users in applicable regions will have the ability to manage cookie preferences.
Data Retention & Deletion
We retain personal data only as long as necessary for the purposes outlined in this policy.
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Users have the right to access, update, or delete their data.
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To request deletion, email us at info@grenadaentertainment.com.
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Service Providers
We may employ third-party companies and individuals to:
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Facilitate our Service
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Provide the Service on our behalf
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Assist in analyzing how the Service is used
These providers will have access to your Personal Information only to perform tasks on our behalf and are prohibited from using it for any other purpose.
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International Data Transfers
User data may be transferred to, and processed in, countries outside your own. Appropriate safeguards are implemented to ensure data is protected in compliance with relevant privacy laws.
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User Rights (GDPR & CCPA)
Users have specific rights under GDPR and CCPA, including:
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Access, rectification, and deletion of personal data
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Data portability (for GDPR users)
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Opting out of the sale of personal data (for CCPA users – even though we do not sell data)
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Restricting or objecting to certain types of data processing
To exercise these rights, contact us at info@grenadaentertainment.com.
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Security
We value your trust in providing us your Personal Information and use industry-standard encryption technologies to protect it. However, no method of electronic transmission or storage is 100% secure. In the event of a data breach, we will notify affected users and relevant authorities within 72 hours, as required by law.
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Links to Other Sites
Our Service may contain links to third-party websites. We do not control the content or privacy practices of these sites and encourage users to read their privacy policies.
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We are not responsible for data shared on these external sites.
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Music Rights Disclaimer
We do not own or claim rights to any music played in our broadcasts or videos found on this website. All music is used strictly for entertainment purposes and for the benefit of the rights owners.
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Children’s Privacy
This Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover a child has provided us with personal information, we will delete it immediately. For users in the EU, parental consent is required for children under the age of 16.
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Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Users are encouraged to review this page periodically for changes. If significant changes are made, we will notify users via email or a prominent notice on our website before the changes take effect.
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Contact Us
If you have any questions or suggestions about our Privacy Policy, please contact us:
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Mailing Address:
Grenada Entertainment UK Ltd
86-90 Paul Street, London, EC2A 4NE, United Kingdom